Contact Us

Get in touch with our team. We're here to help with any questions or concerns you may have.

Send us a Message

Email Support

Get help via email within 24 hours

support@rydstop.ca

Phone Support

Speak directly with our support team

+1 (289) 438-4643

Live Chat

Chat with us in real-time

Available 24/7

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Frequently Asked Questions

Find answers to common questions about our services

How do I book a ride?

Simply download our app, create an account, enter your pickup and destination, and confirm your booking. It takes less than 30 seconds!

What payment methods do you accept?

We accept all major credit cards, debit cards, digital wallets (Apple Pay, Google Pay), and cash payments.

Can I schedule rides in advance?

Yes! You can schedule rides up to 7 days in advance through our app. Perfect for airport transfers and important appointments.

What if I need to cancel my ride?

You can cancel for free up to 2 minutes after booking. After that, a small cancellation fee may apply depending on driver location.